AGB

Effective Date: [2026.6.13]

These Terms of Service (“Terms”) govern your access to and use of the website operated by [Your Store Name] (“we”, “us”, “our”) at domain [https//:cigaoni.com] (the “Site”) and all purchases made through this Site. By browsing, accessing, registering, placing orders, or completing checkout on our Site, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, our Return & Refund Policy, Shipping Policy, and Privacy Policy. If you do not accept these Terms in full, you may not use our Site or purchase any products.

1.1 You must be at least 18 years of age to make purchases on this Site. If you are under 18, you may only shop with supervision and consent from a parent or legal guardian who accepts full liability for your orders. 1.2 You warrant that all contact, billing, shipping, payment, and identity information you submit is true, accurate, current, and complete. You are responsible for updating your account details promptly if any information changes.

2.1 If you create a customer account, you are solely responsible for safeguarding your login email, password, and any verification credentials linked to your account. 2.2 You agree not to share your account access with third parties. You accept full responsibility for all orders, actions, and charges made under your account credentials. 2.3 Notify us immediately at [support@yourstore.com] if you detect unauthorized account access, password leaks, or fraudulent activity. We are not liable for losses caused by your failure to secure your account.

3.1 All product descriptions, photos, dimensions, colors, specs, and weights are for reference only. Minor color differences due to screen display, lighting, and manufacturing batches do not constitute defective goods. 3.2 All prices displayed on the Site are in [USD/EUR/GBP], exclusive of shipping fees, import duties, customs taxes, VAT, or local consumption taxes unless explicitly marked “tax included”. 3.3 We reserve the right to adjust product prices, launch promotions, or correct pricing errors at any time without prior notice. If a clear typographical price error appears before your order confirmation, we may cancel or adjust your order with full refund offered. 3.4 Accepted payment methods: PayPal, Visa, Mastercard, Apple Pay, Google Pay, and other gateways displayed at checkout. You authorize us to charge your selected payment method for your total order amount at checkout. 3.5 Orders are only confirmed once you receive an official order confirmation email from our system. A payment authorization hold does not guarantee successful order acceptance.

4.1 We reserve full discretion to refuse, suspend, or cancel any order for reasons including but not limited to: stock shortages, suspected fraud, invalid shipping address, payment failure, violation of these Terms, restricted/regulated product shipping limitations, or risks of customs seizure. 4.2 We may cancel your order before shipment and issue a full refund to your original payment method without additional compensation. 4.3 You may cancel your unshipped order by emailing our support team within 24 hours of placing the order. Once the parcel is dispatched, standard return policy rules apply.

5.1 Full shipping timelines, carrier options, and fee tiers are outlined in our separate Shipping Policy page. Delivery estimates are not guaranteed transit times and may be delayed by logistics, customs, holidays, or global transport disruptions. 5.2 Import duties, VAT, customs clearance fees, brokerage charges, and local entry taxes are the sole responsibility of the buyer in the destination country. We do not cover or reimburse any customs-related costs. 5.3 We declare standard commercial values on shipping documents as required. Requests for low-value/fake declarations to avoid tax are prohibited and will not be honored. 5.4 Risk of loss, damage, or theft transfers to you once the parcel is handed over to the logistics carrier. For lost or damaged shipments, follow our support process to file a carrier claim.

All return, refund, exchange eligibility, timelines, shipping cost splits, and inspection rules are fully defined in our standalone Returns & Refunds Policy, which is incorporated into these Terms by reference. By purchasing, you agree to abide by all return policy requirements.

7.1 All content on this Site including logos, brand names, product images, text descriptions, graphics, videos, layout, code, and design is protected by copyright, trademark, and international intellectual property laws. 7.2 You may not copy, reproduce, distribute, modify, resell, scrape, mirror, reverse-engineer, or use our Site content for commercial, competitive, or unauthorized purposes without our written prior consent. 7.3 You may not use our trademarks or brand assets in advertising, social media, or third-party marketplaces without official permission.

You agree you will NOT:

9.1 THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 9.2 We do not warrant uninterrupted, error-free Site operation, zero delivery delays, or perfect product condition beyond standard manufacturing quality control. 9.3 This disclaimer applies to the fullest extent permitted by consumer protection laws in your jurisdiction.

10.1 Under no circumstances shall we be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or purchased goods, including lost profits, lost revenue, business interruption, or personal inconvenience. 10.2 Our total aggregate liability for any claim related to an order shall never exceed the total amount you paid for that specific order. 10.3 Nothing in this clause shall limit liability for bodily injury, fraud, or other liability that cannot be excluded under mandatory local law.

Your personal data collection, storage, processing, and rights are governed by our separate Privacy Policy. For EU/UK visitors, we comply with GDPR; for California customers, we follow CCPA requirements. You may submit data deletion, access, or opt-out requests via our support email.

We reserve the right to update, revise, or amend these Terms at any time. Updated versions will be posted on this page with a new Effective Date. Your continued use of the Site after updates are published constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

13.1 These Terms are governed by the laws of [China / Your Registered Business Country, e.g. China Zhejiang], without regard to conflict-of-law rules. 13.2 Any disputes arising out of orders or Site use shall first be resolved via friendly email negotiation. If negotiation fails, disputes shall be settled in the courts located at [Your Business City, Province]. 13.3 For EU consumers: Mandatory EU consumer protection rights under local law shall supersede conflicting clauses in this section where required by regulation.

If any single clause of these Terms is found invalid, unenforceable, or illegal by a court, the remaining provisions shall remain in full legal force and effect.

Support Email: Amity@cigaoni.com Store Operator Full Name/Business Entity: [cigaobi] Business Address: [Room 802, Building A1, No. 588 Chunhua Road, Beiyuan Subdistrict, Yiwu City, Jinhua City, Zhejiang Province]