Legal notice
Legal Disclaimer
Effective Date: [13/06/2026]
Store Operator: [cigaoni]
Website Domain: [https://cigaoni.com/]
1. General Website & Information Disclaimer
All content, product descriptions, images, size charts, specifications, shipping estimates, pricing and promotional information on this website are provided on an “as is” and “as available” basis, without any express or implied warranty of accuracy, completeness or timeliness.
We reserve the right to modify, update, correct typographical errors, adjust prices or discontinue products at any time without prior notice. Minor visual differences in color, texture or size caused by screen display, lighting, raw material batches or manual production are not classified as defective products and shall not qualify for full free return or compensation.
2. Product Liability & Usage Disclaimer
- All goods sold are intended solely for normal consumer use as labeled. You are fully responsible for reading product instructions, safety warnings and proper operation before use.
- We shall not be liable for any personal injury, property damage, accidents or losses resulting from improper installation, misuse, overuse, unauthorized modification, neglect or failure to follow safety guidelines.
- For cosmetic, wellness, accessory, electronic and wearable items:
- Cosmetic products are not FDA, CE or medical certified unless explicitly marked; they are for external cosmetic use only, not medical treatment.
- Electronic goods are consumer-grade standard; we make no warranty of long-term durability or industrial-grade performance.
- Custom engraved/personalized items are non-refundable for design preference issues.
- Customers with allergies, sensitive skin, health conditions must verify material composition before purchasing; we do not cover adverse reaction damages without proven manufacturing defects.
3. International Shipping & Customs Liability
- Delivery timelines are estimated only; delays caused by global logistics, carrier backlogs, customs inspection, holidays, weather or regional transport disruptions are beyond our control and do not entitle automatic order cancellation or full compensation.
- Import VAT, customs duties, clearance fees, brokerage charges and local entry taxes in your destination country are the exclusive responsibility of the buyerShopify. We will not reimburse any customs-related costs under normal circumstances.
- We only submit truthful commercial value declarations as required by international trade rules; requests for undervalued/fake declarations to evade tax will be rejected immediately.
- Risk of loss, theft or physical damage transfers to the buyer once the parcel is handed over to the shipping carrier. Lost/damaged packages require the buyer to cooperate with us to file official carrier claims; compensation is limited to carrier’s standard insurance coverage.
4. Dropshipping Specific Disclaimer
Most inventory is fulfilled by third-party overseas/China suppliers rather than stored in our local warehouse:
- Fulfillment, packaging and initial quality control are managed by independent supplier partners.
- Return addresses differ per product SKU; returns sent to our store contact address without prior written approval will be refused and discarded.
- For low-value orders under $20, partial refund may be offered instead of physical return to offset expensive international return shipping costs.
5. Financial & Damages Limitation
To the fullest extent permitted by applicable consumer protection laws:
- Under no circumstances shall we be responsible for indirect, consequential, incidental, special or punitive damages, including lost profits, lost business revenue, travel costs, inconvenience or emotional distress arising from order issues, delayed delivery or product concerns.
- Our total maximum aggregate liability for any single order claim shall never exceed the total purchase amount you paid for that order.
- This limitation does not apply to liability for bodily harm, proven fraud, or mandatory statutory consumer rights that cannot be legally excluded.
6. Intellectual Property & Third-Party Links
- All site logos, text, photos, graphics, layout and brand assets are protected by copyright, trademark and international IP law. Unauthorized copying, scraping, resale or commercial reuse is strictly prohibited.
- External hyperlinks to social media, logistics trackers or partner websites are provided only for customer convenience. We exercise no control over third-party sites and accept no liability for their content, privacy practices or transactions.
7. Age Eligibility Disclaimer
Purchases are restricted to users aged 18 years or older. Minors may only order with full parental/legal guardian consent, who assumes complete financial and legal responsibility for the minor’s orders. Age-restricted goods (adult accessories, high-power electronics etc.) cannot be sold to underage buyers.
8. Privacy & Regulatory Compliance
Customer personal data handling follows our standalone Privacy Policy. We comply with GDPR (EU/UK), CCPA (California) and other regional data protection regulations where applicable. Your data rights (access, deletion, opt-out) can be requested via our support email.
9. Revision of This Disclaimer
We reserve the right to update, amend or revise this Legal Disclaimer at any time. Revised terms take effect immediately upon publication on this page with a new Effective Date. Your continued browsing, ordering and site use after updates constitute full acceptance of the revised clauses.
10. Governing Law & Disputes
This Disclaimer and all purchase agreements are governed by the laws of People’s Republic of China (Zhejiang Province / ). All disputes shall first undergo friendly email negotiation; unresolved disputes will be settled in the local courts of your registered business location. Mandatory local consumer laws in your destination country shall override conflicting clauses where legally required.
Contact for Legal Inquiries
Support Email: Amity@cigaoni.com
Business Warehouse Address: [Room 802, Building A1, No. 588 Chunhua Road, Beiyuan Subdistrict, Yiwu City, Jinhua City, Zhejiang Province]